These Terms of Service (“Terms”) are a legal agreement between you and Valiant MedTrack, LLC (“Valiant MedTrack,” “we,” “us,” or “our”) governing your access to and use of our website and the Valiant MedTrack application (together, the “Services”). By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Who may use the Services

You must be at least 18 years old and able to form a binding contract. If you use the Services on behalf of a business or organization, you represent that you are authorized to accept these Terms for it, and “you” includes that organization.

2. Your account

• You are responsible for keeping your login credentials and staff PINs confidential.
• You are responsible for all activity that occurs under your account.
• Notify us promptly at admin@valiantmedtrack.com if you suspect unauthorized use.

3. Subscriptions, billing, and trials

• Paid plans are billed on a recurring basis (monthly or annually) through our payment processor until cancelled.
• Fees are charged in advance and, except where required by law, are non-refundable.
• Any free trial converts to a paid subscription unless you cancel before the trial ends.
• You can cancel at any time; your subscription remains active through the end of the current billing period.
• We may change pricing or plan features with reasonable advance notice; changes apply to the next billing period.

4. Payments to third parties

The Services may let you accept payments from your own clients through a connected third-party payment provider (for example, Stripe). Those payments are between you and your clients and are governed by the payment provider’s terms. We are not a party to those transactions and do not hold your funds.

5. Your content and data

You retain all rights to the information, records, and files you enter into the Services (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to provide and improve the Services. You are responsible for the accuracy of Your Content and for having the rights to submit it.

6. Acceptable use

You agree not to:

• Use the Services unlawfully or to infringe others’ rights.
• Attempt to access data or accounts that are not yours, or to breach or bypass security.
• Interfere with or disrupt the Services, or introduce malware.
• Reverse engineer, copy, or resell the Services except as permitted by law.
• Upload content that is unlawful, harmful, or violates a third party’s rights.

7. Not veterinary or professional advice

8. Third-party services and integrations

The Services integrate with third parties (such as Firebase, Stripe, SendGrid, Twilio, Intuit QuickBooks, and OpenAI). Your use of those integrations may be subject to their terms, and we are not responsible for third-party services.

9. Intellectual property

The Services, including our software, design, logos, and trademarks, are owned by us or our licensors and are protected by law. These Terms do not grant you any right to our trademarks or branding except as needed to use the Services.

10. Availability and changes

We work to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features from time to time.

11. Suspension and termination

You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms, fail to pay, or create risk or legal exposure for us or others. On termination, your right to use the Services ends; provisions that by their nature should survive (such as payment, disclaimers, and limits of liability) will survive. You may export Your Content before termination as described in our Privacy Policy.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VALIANT MEDTRACK AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to defend, indemnify, and hold harmless Valiant MedTrack from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your use of the Services, or your violation of these Terms or applicable law.

15. Governing law and disputes

These Terms are governed by the laws of Texas, United States of America, without regard to its conflict-of-law rules. You agree that any dispute will be resolved in Palo Pinto County, Texas, unless applicable law requires otherwise.

16. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you. Your continued use of the Services after an update means you accept the revised Terms.

17. Contact us

Questions about these Terms? Contact us at [CONTACT EMAIL] or [MAILING ADDRESS].