These SMS Terms explain the Valiant MedTrack text-message (SMS) program, how you give consent to receive texts, the kinds of messages we send, and how to stop them. This page is part of, and should be read together with, our Privacy Policy and Terms of Service. The program is operated by Valaint MedTrack, LLC (“Valiant MedTrack,” “we,” “us,” or “our”).

1. Program name

Valiant MedTrack — equine health-record, care, and ranch practice-management notifications.

2. How you opt in (consent)

Text messages are 100% opt-in. We only send SMS to people who have expressly asked to receive them. Consent is given inside the Valiant MedTrack application, and no one is ever texted without it:

• In the Valiant MedTrack app. A ranch staff member or authorized user enters their own mobile number in their profile and turns the “Receive SMS / text notifications” setting ON. Leaving this off means no texts are ever sent to that number.
• By explicit consent to your ranch. A horse owner, agent, or client may ask their ranch to enable text reminders about their own animals; the ranch records that consent in the app before any message is enabled, and the recipient can opt out at any time (see Section 6).

3. Types of messages you may receive

• Account and service notifications (for example, sign-in or verification messages).
• Care and treatment reminders (medications due, withdrawal/clearance dates, vaccinations, deworming).
• Appointment, breeding, and foaling reminders.
• Health and biosecurity alerts (for example, an elevated temperature or an infectious-status change).

4. Message frequency

Message frequency varies based on your account activity and the reminders and alerts you or your ranch have enabled. These are recurring messages.

5. Cost

Valiant MedTrack does not charge you for text messages. However, message and data rates may apply depending on your mobile carrier and plan. Contact your wireless provider for details.

6. How to opt out or get help

7. Supported carriers

Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier’s network and is not guaranteed.

8. Privacy

We respect your privacy. The mobile phone number and consent information you provide for text messaging are used only to operate this messaging program. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are never sold or shared with any third parties. We may share information with the vendors that help us deliver the messages (for example, our SMS provider, Twilio) solely to send the texts you requested. For full details, see our Privacy Policy.

9. Changes to these SMS Terms

We may update these SMS Terms from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you.

10. Contact us

Questions about the text-message program? Contact us at admin@valiantmedtrack.com or by mail at 5506 FM 1195 Mineral Wells, Tx. 76067.